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I can’t download the files generated on all of the format. It said that there was an error 500

Posted by Sophie Here2be ·
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Comments3

  • PageOn Support

    •

    Jul 1, 2025

    Hi Sophie，
    Thank you for reporting this issue — and sorry for the trouble! We've flagged it to our tech team and are looking into it.

    To better identify the cause，can you please share your project ID with us？The ID can be found in the link like this:


    We really appreciate your support and patience!

    Best regards,

    The Pageon Team