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User Research and Satisfaction Survey

As a new user, I noticed that your onboarding survey is rather basic, especially since the phrasing of user intent-related options could benefit from some refinement. Your competitors like Gamma have satisfaction surveys, and I suggest considering this addition—just don't forget to provide an option to "skip the survey next time". 😁 I hope your product can be optimized based on users’ genuine feedback and high-frequency needs.

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  • Z Ding-Pageon

    Team•

    May 31, 2025

    Hi Raven,

    Thanks for the thoughtful feedback — that’s exactly the kind of insight we appreciate! 😊

    You're absolutely right: a better-designed onboarding and satisfaction survey can help us understand our users more genuinely and serve them more effectively.

    We’re always working to improve, and suggestions like this help a lot. Thank you