User Research and Satisfaction Survey
As a new user, I noticed that your onboarding survey is rather basic, especially since the phrasing of user intent-related options could benefit from some refinement. Your competitors like Gamma have satisfaction surveys, and I suggest considering this addition—just don't forget to provide an option to "skip the survey next time". 😁 I hope your product can be optimized based on users’ genuine feedback and high-frequency needs.
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Comments1
Z Ding-Pageon
May 31, 2025
Hi Raven,
Thanks for the thoughtful feedback — that’s exactly the kind of insight we appreciate! 😊
You're absolutely right: a better-designed onboarding and satisfaction survey can help us understand our users more genuinely and serve them more effectively.
We’re always working to improve, and suggestions like this help a lot. Thank you