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Hi, I am not really happy with this AI, I uploaded some documents and when I clicked on generate, the AI was working in the background but then it just hanged and I was waiting 10plus minutes and still nothing has been generated. I just signed up today so I would request a full refund please and to cancel my subscription. Please provide me with confirmation.

Posted by R B ·
2 comments

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Comments2

  • Zhangcan Ding

    •

    Apr 30, 2025

    Hi R B,

    To proceed with your refund, please provide us with your payment information, including your email address for registration or invoice ID. You can either leave this information here or email it to us at pay@pageon.ai.

    Please note that due to national holidays currently being observed, the completion of your refund may be delayed by a few days. Rest assured, we are working to process it as quickly as possible.

    Best regards,

    Pageon.ai Team

  • Zhangcan Ding

    •

    Apr 29, 2025

    Hi R B,

    I'm truly sorry to hear about the trouble you experienced with our AI. We understand how frustrating it can be. It's due to a temporary high volume of usage, which we are actively working to resolve.

    We'll initiate the refund process within one day. We'll confirm with you as soon as the refund has been completed.

    Meanwhile, if you're willing, we encourage you to give our product another try to see if it can meet your requirements. We're committed to improving our service and hope you might find it valuable going forward.

    Thank you for your understanding and patience.

    Best regards,

    Pageon ai Team